Last Updated: March 1, 2024

Welcome to STAUD.CLOTHING (the “Site”), which is owned and operated by STAUD (“STAUD,” “we,” or “us”). As a customer of STAUD, your trust is our most important asset. This Privacy Policy describes the types of information we collect from you, how we use, share and protect this information, and what choices you have with respect to this information. This Privacy Policy applies to the personal information we collect from you when you visit our Site, sign up to receive the latest deals, news, emails and information from us, place an order or make a purchase at our Site, register your email address with us, or otherwise interact with us as a customer, website visitor, or consumer. This Privacy Policy does not apply to employees or job applicants of STAUD. It also does not apply to or describe the information practices of third parties (such as non-STAUD e-commerce websites or apps that you use to purchase or use STAUD products) or the information they may collect from or about you when you interact with our label through these third parties.

This policy is subject to the provisions of our Terms and Conditions of Use, which are incorporated by reference into this policy. If at any time you do not agree to this Privacy Policy, please do not use this Site or submit information to us. 

Scope

This Privacy Policy applies to our processing of personal information of our customers, business contacts, website visitors, and consumers. We use the word “you” throughout this Privacy Policy to refer to anyone within the scope of this Privacy Policy.

When we use the term “personal information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. This includes, for example, information such as your name and address, and device information that can reasonably be linked to you or your household, such as your IP address.

Updates to this Privacy Policy

We reserve the right to change or update this Privacy Policy at any time. We will change or update this Policy by posting such changes or updates to the Site, and we will provide you with notice of the changes by updating the “Last Updated” date at the top of this Policy. We may endeavor to provide you with more direct notice if the updates to our policy are material changes. Amendments to our Policy will be effective when posted, unless indicated otherwise. It is your responsibility to review any such changes or updates and check the Site from time to time to be sure you understand all terms and conditions, agreements and policies of STAUD and our Site and are in compliance with them.  Where permitted by law, your continued use of the Site following the posting of any amendment, modification or change shall constitute your acceptance thereof. 

Information Collection

The information we collect or receive about you, and how we use it, depends on your interaction with us. For example, we collect different information from you when you purchase products from us than when you simply visit our website. We may also collect and use non-personal information, such as aggregated or de-identified information, differently than personal information. We collect personal information from or about you when you provide it to us, automatically when you visit our Site, and from third parties or other sources. We may not collect each of the below categories of information from every individual who visits our website, purchases our products, or interacts with us.

Categories of Personal Information We Collect When You Provide it to Us

We collect personal information from you directly when you register for an account, place an order with us, subscribe to our e-mail newsletter, or otherwise send a request or inquiry to us. In general, the categories of personal information we collect from you directly may include:

• Personal Identifiers, such as your name, shipping and billing address, e-mail, phone number and contact information, and similar identifiers.
• Personal Information Categories listed in State Statutes, including the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as your name, address, telephone number, and physical characteristics.
• Order History and Commercial Information, such as order date, order amount, items purchased, payment method, shipping information, and the like, if you make purchases with us. We also collect information about items you considered purchasing, items you returned, and information about your purchasing or consuming histories or tendencies.
• Purchase Information, such as the date of your purchase, the amount of your purchase, and your method of payment. All credit card information is collected and processed by our third-party payment processor. STAUD does not directly collect or store any payment information.
• Inferences Drawn from Personal Information, such as a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, and similar information.
• Other Information. We also collect and store information about any inquiries or communications you submit to us, any promotions in which you participate through our Site or your interactions with us, or any other information you voluntarily submit to us when you interact with us.

Categories of Personal Information We Collect Automatically When You Visit our Site

We collect personal information from you automatically when you visit our Site. In general, the categories of personal information we collect from you automatically may include:

• Identifiers, including unique device identifiers such as your IP address and similar unique device data.
• Commercial Information, such as items you considered purchasing or viewed on our site, items you clicked on in our email campaigns, and other purchasing or consuming histories or tendencies.
• Internet or other Similar Network Activities, such as IP address, browser type, operating system, date and time of visit, time spent on and/or logged on to Site, pages visited, links clicked, items viewed, items added to your shopping cart, referring URL and other Site activity. We may combine such site information with the personal information we have collected from you. For more information, see the “Cookies and Other Tracking Technologies” section, below.
• General Geolocation Information, such as your zip code or approximate location. We do not collect precise geolocation information that allows us to pinpoint or learn the precise location of Site visitors.
• Inferences Drawn from Personal Information, such as a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, and similar information based on your visit to our Site and your interactions with our Site, emails, and advertisements.

Categories of Personal Information We Collect from Third Parties or Other Sources

We may also collect personal information about you from third parties and other sources, such as demographic firms and information compilation companies, to make our future service and marketing efforts more efficient and personalized for you. The categories of information we collect from third parties or other sources may include:

• Identifiers, such as your name, address, and email address.
• Commercial Information, such as your purchasing or consuming histories or tendencies, and other websites you purchase products from or interact with.
• Inferences Drawn from Personal Information, such as a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, demographic information, attitudes, intelligence, abilities, and similar information.

Combining Information

At times, we combine the personal information we receive from and about you through multiple avenues of information collection, including information you provide to us, information we collect automatically through our website, and information collected from third parties or other sources, into a single profile related to you to help us tailor our communications to you and to improve our websites, products, and services. We use this profile information to serve you with more relevant advertising, send you more relevant messaging, understand your shopping and consumer habits, improve our website, products, and services, and to suggest products and services that we believe you may be interested in.

Non-Personal Information

We may collect and use information that is not personally identifiable, such as information that is aggregated, de-identified, or otherwise not personal in nature, and information that is publicly available. We may also take personal information we have collected and de-identify it or compile it so that it is aggregated and no longer personally identifiable in nature. We will treat non-personal information in accordance with applicable laws, which means that non-personal information may not be afforded the same treatment as personal information.

How We Use Your Information

In general, we use the information we collect from you, including any personal information, for the following purposes:

• To offer our products, services, and the Site
• To process and fulfill your order, including to send you e-mails to confirm your order status and shipment, or to otherwise communicate with you about your order
• To communicate with you about your account, respond to your inquiries and provide you with technical and customer support
• To send you marketing information by e-mail, website advertising banners, postal mail and/or text message about our products, services, contests, and promotions
•  as applicable and depending on the preferences, choices, or consent you have expressed to us, To help us learn more about your shopping preferences, to develop and provide products and services tailored to your interests and to otherwise personalize your experiences at our Site
• To show you advertisements for our products across the Internet
• To better understand how website visitors access and use our Site, and to analyze trends and statistics and for research and marketing purposes
• To provide troubleshooting, technical support and customer service to users
• To help us address problems with and improve our Site design, products and services
• To enhance your shopping experience
• To protect the security or integrity of the Site and our business
• To investigate, prevent or take action regarding violations of this Privacy Policy or the Terms and Conditions of Use
• To comply with our legal obligations, or to demonstrate legal compliance, where necessary
• As you otherwise direct us to
• As you otherwise consent to at the time your information is collected

How We Disclose Your Personal Information

Disclosures for a Business Purpose

STAUD discloses personal information for a business purpose for a variety of reasons. More specifically, STAUD may disclose any or all of the categories of personal information we collect from and about you for a business purpose as follows, to the following categories of third parties:

• To our Service Providers, Vendors, and Consultants, if the disclosure will enable them to perform a business, professional, or technical support function to us, including, for example, providers of order fulfillment and package delivery services, and payment processors, among others. It may also include companies that send emails on our behalf, process subscriptions to our magazine, provide marketing assistance (including with respect to text message, SMS, or MMS marketing), data analysis or search results. We do not authorize these service providers to use or disclose your personal information except as necessary to perform services on our behalf and to comply with legal requirements. 

• To our Investors, Affiliates, or Partner Organizations who are associated with or involved with STAUD from a business or operational perspective.

• To Government or Law Enforcement Officials pursuant to court orders, subpoenas, or other legal process, to comply with the law, in furtherance of a judicial or administrative proceeding, or where necessary to protect or enforce our rights.

 

In addition to the foregoing, we may also disclose information as follows:

 

• Business Transfers:If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company. 

• To Protect Us and Others:We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety, rights or property of any person or party, or violations of our Terms and Conditions of Use or this Privacy Policy.

• Additional Disclosures:We may also share your information to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or for any other purpose outlined in this privacy policy.

Notwithstanding the above, we may also share aggregate or de-identified information about users with other third parties without restriction.

Sales and Other Sharing of Personal Information

STAUD also discloses personal information in ways that may constitute a “sale” or “sharing” of personal information, as those terms are used and defined in consumer privacy laws. In the last twelve months, we have “sold” or “shared” personal information as follows and with the following categories of third parties:

 

• Target audience creators, audience segmentation providers, and other marketing data aggregators, to assist us with our marketing efforts by developing and deploying target audience creation tools based on information we provide to them about our existing and target customers.
• Retail partners, who we work with to cross-brand or cross-promote our products.
• Marketing partners, who assist us with target audience creation, marketing to new and existing audiences, and serving digital advertisements.
• Analytics providers, who help us analyze our Site traffic to understand usage, trends, and the popularity of products, pages, and information posted on our Site, and who help us analyze shopping and buying trends among our customers or customers who interact with similar brands to STAUD.

 

We sell or share personal identifiers, personal information categories listed in state statutes, order history and commercial information, internet or other similar network activities, general geolocation information, and inferences drawn from personal information with each of these categories of third parties.

Cookies and Other Tracking Technologies

When you interact with the Site, we strive to make your experience easy and meaningful. In order to do this, we may use or engage others to deploy cookies, clear gifs, session replay technology, webhooks, Flash LSOs and similar technologies to track user activity on our Site and across the Internet, and to automatically collect information from Site visitors. We refer to these technologies collectively as “cookies” throughout this policy. As mentioned above in the Information Collection section, we may combine the information we collect through cookies with other personal information we have collected from or about you, and we may use this combined information for future marketing initiatives and to help us improve our Site presentation and your overall shopping experience.

Types of Cookies used on our Site

Cookies are alphanumeric identifiers that we transfer to your device through your web browser. There are two general types of cookies: session-based and persistent-based cookies.

• Session Cookies, exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Site. This allows us to process your online transactions and requests, store the items you have added to your shopping cart, and verify your identity after you have logged in and as you move through our Site.

• Persistent Cookies, remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.

 

Session Cookies and Persistent Cookies are used for various purposes, and there are several categories of Session Cookies and Persistent Cookies that we use on our Site.

 

• Essential cookies, also called required or necessary cookies, are critical to the running of our Site and enable core functionality. These cookies also allow us to authenticate visitors to our Site. That is, our Site cannot function properly without these cookies. These cookies can only be disabled by changing your browser preferences. However, for maximum functionality of our Site, we would recommend that you not disable these cookies.
• Non-essential cookieshelp us to make sure you have the best possible experience on our Site and help us to manage the online advertising messages you see from us or from other third parties. More specifically, STAUD uses the following categories of non-essential cookies:
  • Advertising.These cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized advertisements as you browse and use the internet.
  • Analytics.These cookies are used to understand how visitors interact with our Site. These cookies help provide information on metrics, the number of visitors, bounce rate, traffic source, etc.
  • Functional.These cookies help to perform certain functionalities such as sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
  • Performance.These cookies are used to understand and analyze the key performance indexes of the website, which helps in delivering a better user experience for visitors.
  • Preference.These cookies allow our website to remember certain preferences that you indicate, such as which products you place in your shopping cart, and your language and website display preferences.
  • Social or Sharing Tools.Social cookies are placed by many social media platforms and other sharing tools meant to provide or improve content on a website, and to make it easier to share content across multiple platforms. We integrate these cookies into our platform to improve the experience of browsing and interacting with our website. These cookies are set by third parties so that they can collect information from and about visitors to our website, and to their websites.

• Session Replay Technology, while not a category of cookie in the traditional sense, we use session replay technology on our website, which allows us to understand the more popular and less popular links, pages, and features of our Site. This technology allows us to understand areas of the Site that users gravitate towards by capturing and logging their journey on our website so that we can see where they navigated to and from on our website. We rely on third parties to provide us with this technology, so third parties may have access to these recordings or this information about your journey on our website. Unless you change your cookie preferences to indicate otherwise, we may record your interactions on our website, and may share this recording with third parties. 

• Third Party.These cookies are set by third parties so that they can collect data from and about visitors to our website. All cookies used on our website (including both essential and non-essential cookies) are third-party cookies, but some are placed by our service providers. Accordingly, each of the above-mentioned categories of cookies, including required cookies, include third party cookies. Please note that in addition to our service providers, some of the third-party cookies utilized on our website are used for practices such as targeted and cross context behavioral advertising, analytics, and/or market research. Examples of third parties who place cookies on our website who are not service providers include the following:
  • Google Analytics
    • We may use Google Analytics to help measure how users interact with our website. https://policies.google.com/privacy?hl=en-US
  • Google Ads
    • We may use Google Ads to deliver targeted advertisements to individuals who visit our website. https://policies.google.com/privacy?hl=en-US
  • Meta (Facebook and Instagram) Pixel
    • We may use the Meta pixel to allow visitors to our website to interact with and share content via Facebook’s social media platform, and to serve you with more relevant advertisements across the Internet and across social media platforms. https://www.facebook.com/privacy/policy/
  • TikTok
    • We may use TikTok to allow visitors to our website to interact with and share content via TikTok’s social media platform. We may also use TikTok cookies to assist with advertising campaigns, and analytics. https://www.tiktok.com/legal/page/us/privacy-policy/en
  • X (formerly Twitter)
    • We may use X to allow visitors to our website to interact with and share content via Twitter’s social media platform. https://twitter.com/en/privacy
  • LinkedIn
    • We may use LinkedIn to allow visitors to our website to interact with and share content via LinkedIn’s social media platform. https://privacy.linkedin.com/
  • YouTube
    • We may use YouTube to display video content. https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/#:~:text=We%20do%20not%20sell%20your,serving%20relevant%20ads%20for%20you

 

Cookie Preferences

Currently, you can control, manage, or indicate your preferences regarding our use of cookies by disabling cookies in your browser. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The “Help” portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Site visitors who disable their web browsers’ ability to accept cookies will be able to browse the Site; however, many Site features, such as the shopping cart, will not function if you disable cookies.

If you would like to update your preferences regarding third party cookies, you may opt-out of several ad networks that place third party cookies, at any time, by going here: http://www.networkadvertising.org and following the instructions to opt-out. To learn how to manage your settings for Flash cookies, visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118.

Your Rights and Choices

All individuals, Site visitors, and consumers can review and update, correct, or change the personal information associated with their STAUD account by logging into the Site and visiting your account profile page. All individuals may also update their marketing preferences at any time, as described below. In addition to these rights, if you live in a jurisdiction with a consumer privacy law to which STAUD is subject, you may have additional rights and choices. These additional rights and choices are described below in the “Additional Privacy Rights and Choices” section.

Opting Out of Marketing Communications

Email Marketing: If you receive email marketing communications from us, you may opt-out at any time by clicking the “unsubscribe” link contained in the email (usually at the bottom of the email). Please allow us up to ten (10) days to process your request.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates in connection with our SMS/MMS Mobile Messaging Marketing Program (“Program”). Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in our sole discretion, we believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, we may refuse you access to the Program and pursue any appropriate legal remedies. For more information about the Program, please see our SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS, which are available as part of our Site Terms & Conditions at: https://staud.clothing/pages/terms-conditions.

 

You may opt-out of our text marketing by following the instructions available in our SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS, which are available as part of our Site Terms & Conditions at: https://staud.clothing/pages/terms-conditions, or by texting “STOP” to any marketing text message you receive from us.

 Opting Out of Marketing Communications

You may opt-out of receiving marketing communications from us by using the “unsubscribe” link in our emails, or by emailing us at customercare@staud.clothing. To opt-out of physical mailings and telephone communications, or to add your name to our do-not-share list, you may email us at the above address. We will be sure your name is removed from our list (and the list we may share with third parties) as soon as possible after we receive your request.

As mentioned above, we use personal information that you provide to us to send you direct mail or e-mail advertisements for products or services that we, or other companies that we work with, offer and that we think you may be interested in. If you do not want to receive these communications, you can update your marketing information-sharing preferences by contacting us using the information listed in the “Contact Us” section below. When you contact us, please note your preference as stated below:

 “I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.”

Please note that direct mail requests may take up to six to eight weeks to become effective.

Additional Privacy Rights and Choices

In addition to the foregoing, depending on the jurisdiction in which you reside, you may have the following additional rights and choices regarding your personal information. While we use the term personal information throughout this Policy, we intend for this to include “personal data” where that is the term used under applicable law. If you have questions about whether you live in a jurisdiction that affords privacy rights, please contact us using one of the methods listed below in the “Contact Us” section.

Right to Request Access or Right to Know

You may have the right to request that we disclose information to you about our collection and use of your personal information over the past 12 months. You may have the right to request the following:

• The categories of personal information we collected about you.
• The specific pieces of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• The business or commercial purpose for collecting your personal information
• The categories of third parties with whom we have disclosed your personal information in the preceding twelve (12) months.
• The categories of personal information we sold or shared about you, and the categories of third parties to whom the personal information was sold or shared by category of personal information.

 

Right to Portability

After you make a request to access or know your personal information, you may have the right to request to obtain a copy of this information in a portable, readily usable format that allows you to transmit the information to another party, to the extent it is technically feasible. You may also have the right to request that we transfer your data to another organization, under certain circumstances.

Right to Deletion or Right to Erasure

You may have the right to request that we delete any of the personal information that we collect or retain about you, subject to certain exceptions. We cannot delete your personal information except by also deleting your user account. After we receive and verify your request, we will delete (and direct any of our service providers that hold your personal information on our behalf to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining your personal information is necessary for us or our service providers, as permitted by law.

Right to Opt-Out of the Sale or Sharing of Personal Information, or the Use of Personal Information for Targeted Advertising

You may have the right to opt-out of the sale or sharing of your personal information. Information about our practices that may constitute a “sale” or “sharing” of your personal information as defined by law are noted in the above section titled “Sales and Other Sharing of Personal Information.” You may exercise your right to opt-out by following the instructions set forth in this section of this Notice titled “Exercising Your Rights.” Please note you may also need to update your preferences in the cookie consent tool or in your browser settings in order to fully opt-out.

In some states, this right is known as the right to opt-out of the use of your personal data for the purposes of targeted advertising, the sale of personal data, or profiling in furtherance of certain decisions.

Right to Limit Certain Uses and Disclosures of your “Sensitive Personal Information”

You have the right to limit our use and disclosure of your “sensitive personal information,” as that term is defined in applicable statutes, where we have collected it to use as necessary to perform the services or provide the goods reasonably expected by you, and as otherwise authorized by the statute and regulations. We do not generally collect sensitive personal information from consumers. If we do, we believe we only use your sensitive personal information in ways that you would reasonably expect are necessary to perform the services or to provide you with the Services you request. STAUD does not “sell” or “share,” as those terms are defined, sensitive personal information.

Right to Correct Personal Information if the Data is Inaccurate

If you believe or discover that personal information we have collected about you is inaccurate, you may contact us to request that we correct and update the information so that it is accurate. Where applicable, you may also visit your account profile change to update or change your information. Consistent with applicable law, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Right to Withdraw Consent

If you have previously consented to the use of your personal information for direct marketing or targeted marketing, you may withdraw your consent at any time.

Right to Restrict or Object to Processing

You may have the right to restrict certain processing of your personal information, or to object to certain processing of your personal information, including where our legal basis for the processing is your consent, where the processing involves Special Category Personal Data or sensitive personal information, or where it involves automated decision-making technologies. This right is subject to certain restrictions.

Right to Appeal

If you are a resident of certain jurisdictions, you have the right to file an appeal with us if we deny your request to exercise your rights. Requests to appeal can be communicated through the same means by which your request was submitted. If we deny your appeal, you may have the right to appeal to your state regulator. We will provide you the information of the applicable regulator if we deny your appeal.

In addition to the above rights, you also have the right to:

• Appoint an individual to exercise your rights on your behalf, or to exercise rights on behalf of your minor child, if we have collected their information
• Access information about automated decision making (as applicable)
• Opt-out of automated decision making (as applicable)
• To not be discriminated against for exercising your rights

 

Exercising your Rights

If you believe you reside in a jurisdiction that affords broad consumer privacy rights to its residents and you wish to exercise any of the rights described above, please submit a request to us by using the contact information listed in the “Contact Us” section below.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. If you make a request, your  request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will take steps to verify your consumer request, including that you are the person making the request, or you have authority to make the request on behalf of the individual the request relates to. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We will endeavor to respond to verifiable consumer requests within forty-five (45) days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any rights you have under applicable law. Unless permitted by applicable law, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

 

However, we may offer you certain financial incentives permitted by state law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program may require your prior consent, which you may revoke at any time.

LOCATION OF PROCESSING AND INTERNATIONAL DATA TRANSFERS

Your personal information is processed in the United States and stored on servers in the United States and throughout the world. You understand and agree that STAUD will process your information in the United States if you choose to visit our Site, purchase our products, or access our services from a jurisdiction outside of the United States. The data processing laws of the United States may be different than the laws in the jurisdiction in which you reside. STAUD may be required by law to disclose your personal information in certain circumstances, such as in response to inquiries or requests from government authorities or to respond to judicial process in the United States. If we are compelled to provide information about you pursuant to judicial process, we will endeavor to provide you with notice of the request prior to supplying the information, where permitted by law. We rely on your consent to process your personal information in the United States. If you do not consent to our processing of your data in the United States, please do not access our websites, or interact with us.

INFORMATION SECURITY

We maintain commercially reasonable physical, electronic and procedural safeguards to protect the confidentiality and security of personal information we collect. For example, to guard your information, our website uses SSL technology, which encrypts your credit card number, name and address so only STAUD (or our service providers, where applicable) is able to decode this information. To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please email us at customercare@staud.clothing to place an order by email. You should be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time

There are also certain steps you should take to safeguard your account and information. For example, you should select a secure password that only you know and you should always sign out of your account when finished. It is your responsibility to protect the confidentiality of your password in order to prevent unauthorized access to your account. You are responsible for all activities that occur under your account and password. You should immediately change your password and notify us if you discover or suspect any unauthorized use of your account.

Protecting Your Personal Information

 

You may come in contact with websites, e-mails or texts that try to lure you into providing personal information with the offer of a STAUD gift card. STAUD does not sponsor these offers nor are we affiliated with the promotion originators. If you become aware of any potentially fraudulent activity on a website or in an e-mail or text, please forward the information to customercare@staud.clothing so that we can follow up. We take these matters, and the protection of our customers’ information, very seriously.

INFORMATION RETENTION

We will retain your personal information for as long as reasonably necessary to achieve the purpose(s) for which it was collected, consistent with any applicable law and STAUD’s data retention and destruction practices.

Links to Other Websites and Services

Our Site may include links to other Internet sites maintained by third parties. STAUD provides these links to you solely as a convenience, and the inclusion of these links and associated sites does not imply endorsement by STAUD of the linked sites. You access these sites at your own risk and by accessing them you leave STAUD’s website. You may also be directed to our site through third-party sites, or you may be able to purchase or use STAUD products through third parties. Any linked sites that direct you away from STAUD.clothing or third-party sites that you use to access our Site or to purchase or use our products are not under the control of STAUD, and STAUD is not responsible for the content of these sites. We encourage you to review and familiarize yourself with the privacy practices of all websites you visit.  

PUBLIC FORUMS

Any personal information or content that you disclose on our Site, in reviews you leave about products on our Sites, or on other public areas on our websites, becomes public information. If you post information in these public forums, we cannot control how it is collected, used, or shared by other individuals and third parties. For more information on acceptable uses of our Site, please visit our Terms and Conditions. Please exercise caution when disclosing personal information in these public areas.

Children’s Privacy

This Site is not intended for children. We do not knowingly collect personal information from, or target our Site to, children under the age of 13. If we become aware that any child under the age of 13 has submitted any personal information to STAUD through the Site, we will delete his or her information from our files.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, or to ask questions about or to exercise any rights you may have based on where you reside and the laws that apply to STAUD, please contact us at:

 Email: customercare@staud.clothing

By Mail:

STAUD INC.

Attention: Privacy Compliance
1161 LOGAN STREET
LOS ANGELES, CA 90026

  

By toll-free phone: 213 221 7730